SpeakMate — Privacy Policy & Terms of Use

Last updated: October 22, 2026

OrvinTec built SpeakMate as a commercial app. This page explains what SpeakMate ("we", "us", the "app") collects, how it is used, and the terms for using the app — it covers both our Privacy Policy and our Terms of Use in one place. If you choose to use SpeakMate, you agree to the collection and use of information as described here. We do not sell your personal information, and we do not share it with anyone except as described in this policy.

1. Information we collect

• Account information. If you sign in with email, Google, or Apple, our authentication provider (Supabase) stores your email address and display name. If you continue as a guest, we instead create a random guest identifier, stored on your device and on our servers — no email or name is collected.
• Profile information. During setup, and later in Profile, you can tell us your native language, your English level, and the subjects you like to discuss. We store these with your account and share them with our AI provider so the tutor can pitch each session at your level and around your interests.
• Conversation data. When you practice, your spoken or typed responses are turned into text (speech recognition runs on your device through your operating system) and the text is sent to our AI processing service — a third-party large language model API (e.g. Groq, OpenAI, or a similar provider, depending on configuration) — to generate the tutor's reply and your fluency/grammar feedback. The resulting transcripts, scores, and session reports are stored on our servers and linked to your account so your History and Insights work. Audio is not recorded or stored — only the transcribed text.
• Topic memory. At the end of a session, the AI notes up to three short facts you shared that relate to the topic (for example, "Visited Sylhet with family last winter") and a question for next time. These are stored with that session's report and used only to continue the conversation in your next session on the same topic, so the tutor does not repeat the same questions. The AI is instructed not to note health, religion, financial, or contact details. Deleting the conversation, or your account, deletes these notes too.
• Usage and progress data. Streaks, completed sessions, topics practiced, weekly goals, and similar learning statistics, all derived from your own activity in the app.
• Leaderboard. If you are signed in with an account, your display name and weekly XP appear on the weekly leaderboard, where other learners can see them. Guests are not listed.
• Analytics and crash data. With Firebase Analytics and Firebase Crashlytics (Google) we collect app events (e.g. sign-in, a session started or completed with its scores, paywall viewed, purchase completed, ad shown, screens opened), an opaque account identifier (your guest ID or authentication user ID — not your email or name), and information Firebase collects automatically such as device model, operating-system version, app version, a Firebase installation ID, and a coarse region derived from your IP address.
• Advertising data. Free-tier users may be shown ads through Google AdMob. AdMob and its partners may access your device's advertising identifier and similar signals to serve and measure ads, under Google's own policies. Premium subscribers are not shown ads.
• Feedback you send us. If you use Send Feedback, we store the category, your message, an optional reply-to email you provide, and basic diagnostic context (app version, platform).
• Payment information. Purchases are processed by Google Play Billing or the Apple App Store. We receive a confirmation and a transaction record; we do not receive or store your full card or bank details.

2. How we use your information

We use your information to run your conversation-practice sessions, generate AI feedback and fluency scores, personalize each session to your level, interests, and earlier sessions on the same topic, track your streaks and progress over time, run the weekly leaderboard, show and measure ads to free-tier users, process and manage Premium subscriptions, respond to feedback and support requests, keep the app working and secure, and understand aggregate usage so we can improve it.

3. Third-party service providers

We rely on a small number of third-party companies to facilitate the Service, provide parts of it on our behalf, or help us understand how it's used. These providers only have access to the Personal Information needed to perform their specific task, and are obligated not to disclose or use it for any other purpose. Each handles data under its own privacy policy, not ours:

• Supabase — authentication only (sign-in and account identity). Your conversations, custom topics, and other app data are stored on our own servers, not Supabase (privacy policy).
• Google — Firebase Analytics/Crashlytics and Google AdMob run under Google's unified policy (privacy policy).
• Google Play Billing and the Apple App Store (Apple's privacy policy) — subscription payments.
• Your device's operating system — on-device speech recognition and text-to-speech; nothing audio leaves your device for this.
• Our AI/LLM provider — our backend sends your conversation text, your profile information, and any topic memory for that topic to a third-party large language model API to generate the tutor's reply, your fluency/grammar feedback, and your session report. Which provider is active can change with our backend configuration — currently Groq, with OpenAI or another OpenAI-API-compatible provider as an available alternative.

4. Log data

If the app encounters an error, we automatically collect Log Data through Firebase Crashlytics: your device's IP address (used only to derive a coarse region, never stored as a precise location), device model, operating-system version, app version, the time and date, and the crash stack trace. Our backend also keeps standard operational logs (your IP address, timestamp, endpoint called, response status, and user-agent string) to run and secure the Service, kept only as long as needed for debugging and security.

5. Cookies and similar technologies

SpeakMate is a mobile app and does not use browser cookies. Some third-party SDKs we rely on — chiefly Google AdMob, shown to free-tier users — may use your device's advertising identifier or similar technologies to serve and measure ads. You can reset or limit this any time from your device's system settings (see "Your choices" below); doing so may make ads less relevant but won't stop them from showing.

6. Data storage, retention, and international transfers

Your conversations are stored on our servers and also cached locally on your device so History and Insights keep working offline. You can delete any individual conversation from History at any time.

Deleting your account (Profile → Delete Account) permanently removes your conversations, custom topics, usage data, feedback submissions, and Premium subscription records in our systems, and deletes your authentication identity. If you subscribed through Google Play or the Apple App Store, the actual transaction record is independently retained by Google/Apple for their own compliance needs regardless of what we delete. If you ever used the local (Bangladesh) payment option, that specific payment order is a financial record we're required to retain: rather than deleting it outright, we remove the personal link to your account (anonymize it) while keeping the transaction itself. A guest's conversations are stored on our servers like any account's, but the guest identity lives only on your device: if you reinstall the app or clear its data, that guest data can no longer be reached, and it cannot be recovered. You can delete it first with Profile → Delete Account.

Our service providers (Supabase, Google, our AI/LLM provider, and our hosting provider) may process and store data on servers located outside your country. By using SpeakMate you consent to this transfer.

7. Security

Data in transit is encrypted using HTTPS. Authentication tokens are held in the device's secure storage. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

8. Links to other sites

Some parts of the app hand off to pages we don't operate: signing in opens Google's or Apple's own consent screen; completing a Premium purchase opens Google Play Billing's or the Apple App Store's own checkout; if a local Bangladesh payment option is ever enabled, it opens the payment provider's own hosted checkout page. We have no control over, and are not responsible for, the content or privacy practices of these external pages — review their own policies before proceeding.

9. Children's privacy

SpeakMate is not directed to children under 13 (or the minimum age of digital consent in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

10. Your choices

• You can practice as a guest without creating an account.
• You can delete individual conversations from History, or your entire account from Profile, at any time.
• You can reset or limit ad tracking through your device's system settings (Advertising ID).
• For any other request about your data — access, correction, or deletion — email us at mdrakibr883@gmail.com or use Send Feedback in the app.

11. Notifications

SpeakMate only sends local reminders that your device schedules (e.g. a daily practice nudge), and only if you enable them. We do not send server push notifications.

12. Account and subscription terms

Guest sessions are best-effort and can be lost if the app is reinstalled or its data cleared, since a guest identity is never backed by a full account. Premium subscriptions are billed, renewed, and cancelled through the App Store or Google Play depending on how you subscribed — manage yours anytime from Profile → Manage Subscription. Please use SpeakMate's practice features respectfully; abusive, illegal, or harmful use is not permitted and may result in your account being suspended.

Free accounts can start up to 3 conversations a day, each up to 30 messages long. Premium raises both limits to 8 conversations a day and up to 200 messages each — far more than a real study session needs; these exist as safety ceilings against runaway abuse, not limits a normal learner should expect to reach. The numbers above are fetched live from our server, so this page always shows the currently configured values rather than a fixed figure that could go stale.

13. Account and data deletion

You can delete your account and its data at any time, in two ways:

• In the app (fastest): open SpeakMate → Profile → Delete Account → confirm. This immediately removes your conversations, custom topics, usage data, feedback submissions, and Premium subscription records in our systems, and deletes your authentication identity — see "Data storage, retention, and international transfers" above for exactly what that means, including the one exception (local Bangladesh payment orders are anonymized, not deleted).
• Without the app (e.g. you've uninstalled it, or no longer have access to it): email mdrakibr883@gmail.com with the email address or account you signed up with, and we'll process the deletion for you.

You also have the broader right to access, correct, or object to the personal data we hold about you — see "Your choices" above, or email us for anything not covered by the in-app flow. If you believe our handling of your personal data doesn't meet applicable data protection law, you also have the right to lodge a complaint with your local data-protection supervisory authority.

14. Changes to this policy

We may update these terms as SpeakMate changes. The "Last updated" date at the top of this page always reflects the current version. Significant changes will be communicated in the app.

15. Contact us

Questions about these terms or your data? Email mdrakibr883@gmail.com, or use Send Feedback (Profile → Support → Send Feedback) and select General.